Join a team dedicated to keeping people connected

Access to reliable high-speed internet is essential; we want to be there for our customers to ensure they always have access.

Customer support roles

Sorry, there are no open roles at this time. Please check back or visit for more opportunities.

Recruitment team

Chidinma O.

Talent partner

Jessica L.

Talent partner


Shyle B.

Senior Director of Customer Care

Scott F.

Head of Technical Support


When I started with Tucows almost 8 years ago it was refreshing to hear how much of a positive culture and work environment they built. I am now one of those people who get to contribute to that culture and pass it along to new and tenured co-workers.

One of the biggest things I am appreciative of working for Tucows is the stability it has given me and my family. Loving going to work, having the support of my peers and leadership team has created a home for me. The work/life balance at Tucows is promoted and supported and I can’t say enough about how much I appreciate the people I work with on a daily basis.

Tucows to me is something I didn’t know I needed, but am glad to be part of the herd!!

Jay G | Manager in the Customer Care Team

Our hiring process

  • 1. Application

    Send in your application and receive a confirmation email from us.

  • 2. Assessment

    In 24 hours, you’ll receive a link from Traitify for a short assessment.

  • 3. Initial screening

    Within 2 weeks, if we think there’s a good fit, one of our Talent Partners will set up a phone/video interview.

  • 4. Process update

    If selected, the talent partner will be back in touch to keep you updated on your status, set a timeline as well as discuss your next steps.

  • 5. Interviews

    Within the next 3-6 weeks, there will be a series of interviews. The number and type will depend on the role you’re applying for. (i.e., peer-to-peer fit interviews, executive and technical interviews, etc.)

  • 6. Outcome

    Once interviews are completed, your talent partner will reach back out to communicate the outcome and provide feedback.

Average time: 4 weeks from the initial phone interview.