
Why join our team?
All under one umbrella
We pride ourselves in having our support teams in-house, meaning our teams are empowered to solve problems, cut through the red tape, talk to our other groups directly and find the best solutions for our clients.
Work from wherever you are
Our customer support teams can work remotely or hybrid (if there’s an office available in your location), giving you the flexibility to impact communities across the US while living and working from wherever you choose.*
*Some limitations apply based on the roles and local regulations.
An incredible Internet experience
Access to online services has never been more critical, and we aim to deliver the best connectivity experience for our customers.





Customer support roles


Recruitment team

Chidinma O.

Jessica L.
Leadership

Shyle B.

Ann H.

Scott F.

#LifeAtTing
Working for Ting is the perfect amalgamation of creativity and structure for me. It's hard to find a place that is as organized as it is while still pushing the boundaries of inventiveness in an ever-changing marketplace. There's never a dull day while being part of this herd, which is great because I get to work beside and develop with great managers like Shyle Braithwaite, Scott Forward, and Lisa Hoban.
I also find it very cool to be working at a place where everyone wants to make the Internet a better place.



Our hiring process


1. Application
Send in your application and receive a confirmation email from us.
2. Assessment
In 24 hours, you’ll receive a link from Traitify for a short assessment.
3. Initial screening
Within 2 weeks, if we think there’s a good fit, one of our Talent Partners will set up a phone/video interview.
4. Process update
If selected, the talent partner will be back in touch to keep you updated on your status, set a timeline as well as discuss your next steps.
5. Interviews
Within the next 3-6 weeks, there will be a series of interviews. The number and type will depend on the role you’re applying for. (i.e., peer-to-peer fit interviews, executive and technical interviews, etc.)
6. Outcome
Once interviews are completed, your talent partner will reach back out to communicate the outcome and provide feedback.